All transactions involving EQWIN memorabilia must take place within the application. If you have made, or if you have been asked to make a payment outside of the EQWIN platform, this is a case of fraud. If in doubt, contact us.
To avoid scams, do not purchase units outside of the EQWIN app, do not share your private email address, and be vigilant about emails pretending to be EQWIN.
To fight against these cases of fraud, we need you!
If someone sends you an email asking you to make a payment outside of the Platform, including through an address appearing to come from eqwin.app, contact us immediately at [email protected].
Recognize the warning signs
Suspicious external transactions: Be wary of payment offers outside of EQWIN, a potential sign of a scam.
Fraudulent emails: Beware of emails imitating EQWIN to steal your information or install malware.
Misleading offers: be vigilant of tempting offers that do not materialize after payment by bank transfer.
Third-party transactions: Avoid payments through third-party services, which are often associated with the use of fraudulent means.
Keywords to watch for: Be wary of messages mentioning Western Union, MoneyGram, cashier's check, money order, or Liberty Reserve.
Monitoring and sanctions
EQWIN monitors and analyzes abnormally low or high transactions. Any suspicious behavior will result in temporary suspension and an internal investigation. Affected players will have to justify their activities to our Compliance team.
For any questions or concerns, please do not hesitate to contact us. Safety and trust within our community are our top priorities.